We offer FREE shipping on all orders over $150AUD and NZD. 

Your orders are carefully packed and dispatched from our warehouse on the Sunshine Coast, Queensland. 

All orders placed before 1pm AEST Monday to Friday will generally be shipped same day, orders placed after 1pm, weekends and public holidays, will be processed and shipped next business day. 

PEAK PERIODS: 
During sales, promotions and new launches, things get really busy in our warehouse! Our team is packing as fast as they can, but dispatch might take a longer than usual. Thank-you so much for bearing with us.  

We totally understand shopping at 2am without trying on the shirts so we’re happy to offer exchange and store credits within 30 days of purchase, provided that all the below terms and conditions are met:  

• Please contact us within 14 days of receiving your order. 
• Items must remain unworn and in a resalable condition within the original packaging.  
• Items must be free from damage, use and visible signs of wear.  
• Any gift with purchase must also be returned.  
• Sale, clearance and discounted items are final sale and are not eligible for exchange or return unless required under Australian Consumer Law.  
• Shipping labels for the return of a product are at the expense of the customer for all change of mind and exchanges. 

For all exchanges and store credits, please email orders@milkythreadsco.com.au and we will reply to your email within 24-48 hours.